Customer Profile

EarthLink

Company

As the nation's next generation Internet service provider, Atlanta-based EarthLink has earned an award-winning reputation for outstanding customer service and its suite of online products and services. Serving over five million subscribers, EarthLink offers what every user should expect from their Internet experience: high-quality connectivity, minimal online intrusions and customizable features.

Industry

Technology

Geography

Americas

Challenges
  • Deliver more value to customers through EarthLink products and services without an increase in software testing resources
  • Eliminate manual execution of regression tests that do not change from build to build
  • Reduce regression test cycle time
Results
  • Two times faster regression testing with Borland SilkTest
  • Deliver more product and service functionality to customers, faster, by performing an increased number of test scripts run without a requisite increase in testing time
  • Enriched skill set of the quality assurance team increases team effectiveness and promotes professional development
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Millions of customers rely on EarthLink’s software and services daily, and Borland helps us deliver the optimal Internet experience to each and every subscriber. Working with a company like Borland helps ensure that when we upgrade or launch new and innovative products, that we are delivering a best-in-class solution each and every time. Barbara Tam, Sr. Quality Engineer, EarthLink