Customer Profile

GVT

Company

GVT is a Brazilian telecom operator that provides complete communication solutions including regular phone lines, long distance calls, broad-band via Turbonet, internet with Vono (exclusive branch for VoIP), and also as a free provider called POP.

Industry

Telecommunications

Geography

Americas

Challenges
  • Improve the process and efficiency of gathering requirements and making changes to the company’s Siebel CRM system
  • Deliver new products faster and improve customer experience
  • Gain greater control over managing multiple development projects simultaneously
Results
  • Reduced development time
  • Reduced rework
  • Improved development efficiency
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We considered many tools. Right from the start, Borland StarTeam seemed to be a good choice when it came to cost-efficiency, software functionality and integration abilities. Francisco de Assis, Analyst of Technology and Architecture Systems for GVT