Customer Profile
GVT
CompanyGVT is a Brazilian telecom operator that provides complete communication solutions including regular phone lines, long distance calls, broad-band via Turbonet, internet with Vono (exclusive branch for VoIP), and also as a free provider called POP.
IndustryTelecommunications
GeographyAmericas
Challenges- Improve the process and efficiency of gathering requirements and making changes to the company’s Siebel CRM system
- Deliver new products faster and improve customer experience
- Gain greater control over managing multiple development projects simultaneously
- Reduced development time
- Reduced rework
- Improved development efficiency
