Customer Profile

Mercer Human Resource Consulting

Mercer Human Resources Consulting Services offers a wide range of consulting and outsourcing services. Areas of expertise include retirement, health and benefits, communications, technology and operations, international, merger and acquisitions, and human capital services, including performance and reward. Mercer Human Resources Consulting has offices in more than 40 countries worldwide.

Services

Americas

• Support software development for the company’s cutting-edge technology and self-service tools that let employees manage their own benefits effectively
• Support software development efforts across geographically distributed locations
• Improve the ability to efficiently track and resolve software defects
• Support compliance with SAS 70 Type II audit activities related to company control objectives in order to offer a higher value offering to clients
• Provide auditing information for source code changes relating to customer requirements and new feature functionality

• Easy access to historical data over multiple releases improves efficiency throughout the development lifecycle
• Faster and reliable turnaround of builds to numerous environments
• More efficient collaboration between development and QA resources
• Fast and easy compliance with SAS 70 Type II audit activities satisfies client auditors' control objectives requirements and reduces individual client auditor requests

• Clients
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