Customer Profile

PHH Mortgage

Company

PHH Mortgage is one of the top ten retail originators of residential mortgages in the United States1.
1 Inside Mortgage Finance, copyright 2006

Industry

Financial Services

Geography

Americas

Challenges
  • Increase throughput to meet business requirements for mortgage processing
  • Improve visibility into the SDLC
  • Effectively support geographically distributed development
Results
  • Increased development project throughput
  • Improved visibility and communication
  • Increased customer satisfaction through better IT-business alignment
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Resources

The Borland solution has improved communications and collaboration tremendously among our teams. It has also reduced manual processes and duplicate information, ultimately providing all of us with more opportunities for reuse. As a result, our overall development is more reliable and less prone to manual error. Ed Briggs, configuration management team lead at PHH Mortgage