Customer Profile

Travel Guard International

Company

Travel Guard International is the industry's leading provider of travel insurance plans—covering more than 8 million travelers worldwide each year.

Industry

Financial Services

Geography

Americas

Challenges
  • Increase visibility and predictability in the software delivery process
  • Create efficiencies through improved resource management
  • Improve customer satisfaction
Results
  • Increased visibility, predictability and communication
  • 15% improvement in development efficiency
  • Enhanced credibility and customer satisfaction
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Resources

Our goal was to implement a complete project and portfolio management solution, including addressing three critical areas of need for us—portfolio management, scheduling and time tracking—and Borland Tempo fit in very well with that goal. Tim Norton, PMO manager, Travel Guard