Customer Profile

Verizon Wireless

Company

Verizon Wireless owns and operates the nation’s most reliable wireless network, serving 47.4 million voice and data customers.

Industry

Telecommunications

Geography

Americas

Challenges
  • Eliminate service disruptions
  • Standardize the software delivery process
  • Reduce operating costs
  • Increase revenue
Results
  • Zero code deploy outages
  • 20% more efficient than the competition
  • More efficient use of IT resources
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Resources

The Borland tools, coupled with our processes help me to do my job, so that I can focus on strategy instead of tactical issues. Knowing that I have my day-to-day operations covered, my processes in place, and my folks have the tools they need to do their jobs allows senior IT staff to focus more on strategic initiatives that will help our business compete. Nate Otiker, Director IT-Internet Services at Verizon Wireless