Borland Helps Software Development Organizations Better Anticipate, Adapt to and Manage Change

Free, Online Self-Assessment Tool, Webinar, Workshops and other Resources Enable Organizations to Manage Change and Reduce Risk in the Software Delivery Process

CUPERTINO, Calif. - Aug 22, 2005 : Borland Software Corporation (NASDAQ NM: BORL), the leader in Software Delivery Optimization™, today unveiled a free, online self-assessment tool designed to benchmark an organization’s ability to manage the various changes that occur in the software development process. The Change Responsiveness Assessment is just one of several comprehensive resources and solutions Borland is now offering to help development teams – from CIOs to analysts to developers – better understand and manage the changes that result from increased business demands, more globally distributed teams, evolving technologies and methodologies, and greater IT complexity.

“For many enterprises, software applications are key enablers for core business processes,” explained Karl Wiegers, principal consultant of Process Impact, a software process consulting and education company. “As software development organizations experience increased pressure to deliver, they must also cope with a continuous barrage of internal and external changes. If development organizations want to deliver strategic applications on-time and on-budget, they must invest in the appropriate infrastructure, tools and processes that will enable them to better predict and manage change.”

Borland offers enterprises a comprehensive solution to address three key types of change that most impact development teams — requirements change, process and methodology change, and technology change. Borland’s solutions combine award-winning products and technology with professional training and advanced process improvement services.

Verizon Wireless recently adopted Borland’s Application Lifecycle Management (ALM) solution to support its website software development team. The Verizon website team is responsible for not only maintaining the company’s online property, but also for developing new services to enhance customer care and education.

“Verizon has about 51,000 employees, which makes the volume of requests coming into IT quite large,” said Nate Otiker, director IT-Internet Services at Verizon Wireless. “Our extensive processes help everyone throughout the IT organization understand the implications of making a single change. As a result Verizon Wireless is among the elite web properties maintaining high service-level agreements.”

The Rising Cost of Change

The cost of change can be high. For example, changes in business and technical requirements can cause a significant amount of rework, forcing teams to deal with defect and change requests rather than focusing on driving valuable new initiatives. In addition, changes to requirements cost incrementally more the further along in the project lifecycle they are introduced. The need to correct an erroneous requirement after a product has been released can cost 100 times more than if that same error had been discovered during requirements development.1

“Putting in place a more disciplined way to define and manage changes, and having the tools to track, manage and enforce those changes throughout the development lifecycle, can significantly reduce the risk and costs associated with change,” said Rick Jackson, chief marketing officer at Borland Software. “Through a combination of training, technology and process improvement, Borland is helping businesses across multiple industries better anticipate, accommodate and manage change.”

Unifying People, Process and Technology for Effective Change Management

Enterprises interested in unifying their people, processes and technology for more effective change management can take advantage of the following resources from Borland:

  • Take the Change Responsiveness Assessment.
  • View the “Understanding and Managing Change” online seminar.
  • Download the “Harnessing Change” whitepaper from borland.com.
  • Access the Borland Change Management solution blueprint.
  • Contact Borland Professional Services for a Change Management consultation.
About Borland

Founded in 1983, Borland Software Corporation (NASDAQ: BORL) is the global leader in platform independent solutions for Software Delivery Optimization. The company provides the software and services that align the people, process, and technology required to maximize the business value of software. To learn more about delivering quality software, on time and within budget, visit http://www.borland.com.

Borland, Software Delivery Optimization and all other Borland brand and product names are service marks, trademarks or registered trademarks of Borland Software Corporation in the United States and other countries. All other marks are the property of their respective owners.


1 Grady, Robert B. 1999. “An Economic Release Decision Model: Insights into Software Project Management.” In Proceedings of the Applications of Software Measurement Conference, pp. 227–239. Orange Park, Fla.: Software Quality Engineering.

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