Customer Profile

TransWorks

TransWorks Company

TransWorks provides end-to-end transportation management solutions, as well as back office services, software development and process consulting to the transportation industry throughout North America.

Industry

Transportation

Geography

Americas

Solutions Products Challenges
  • Improve customer communication and response time
  • Ensure reliable service and project requests
  • Improve resource capacity tracking
Results
  • Efficient and accurate tracking of work progress
  • Simple report generation of billable and non-billable time
  • Improved change management and customer communication
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Case Study

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Because our customers' success is squarely aligned with our success as a business, TransWorks relies on sound IT governance to ensure we’re focusing on the right customer projects and executing on those projects as efficiently as possible. By taking a more personalized, people-driven approach that aligns all stakeholders from management to IT and operations, Borland’s IT Management & Governance Solution can help companies more effectively align business needs with IT execution. Overcoming this challenge will help any company trying to get more value out of their IT resources. Kim Lyman Project Manager
TransWorks